LINC scores every new enquiry by engagement every 15 minutes during business hours, and classifies every LinkedIn reply into intent — interested, objection, question, referral — with a suggested response ready to go.
Scoring what comes in and classifying what comes back are different problems — LINC runs a dedicated engine for each.
New enquiries are checked against repeat-visit signals during business hours. A returning visitor scores hotter than a first-time one, and the score is written back immediately.
Engagement scoringEach reply is read and classified into one of six intent categories with a confidence level and a suggested reply attached — nothing sits unclassified.
Reply classificationRouted to move forward immediately.
Suggested reply drafted, ready for review.
Flagged with a suggested response angle.
Routed to the new contact, not lost in the thread.
Closed out, no more effort wasted chasing.
Held for a follow-up, not marked as a no.
Every enquiry checked every 15 minutes means the hottest lead of the morning never waits until the afternoon to be noticed.
Start Your AssessmentA reply classified within minutes gets a response while the conversation is still warm.
Start Your AssessmentAdd lead scoring and reply triage to your own outreach programme without building the classifier yourself.
Partner ProgrammeLINC is the lead scoring and outreach response agent inside SME Growth Team. It scores new inbound enquiries by engagement every 15 minutes and classifies LinkedIn replies into intent categories with a suggested response.
New enquiries are checked against repeat-visit signals — someone who's returned multiple times is scored hotter than a single visit.
Every reply is classified into one of six categories — INTERESTED, NOT_INTERESTED, QUESTION, OBJECTION, REFERRAL, or OUT_OF_OFFICE — with a confidence level and a suggested reply.
LINC is part of SME Growth Team's FIND department, alongside HUNTER, REX and SCOUT.